Avoid These Common Mistakes when Outsourcing
To maintain rigorous project schedules, many solar installers must find solutions to overcome the ongoing imbalance between project workload and team capacity. For most of our customers, striking the perfect balance when times are either slow or busy would be difficult if they didn't have a trusted outsource partner to add flexible capacity.
The term 'Outsourcing' has received a negative connotation over the years because the process can cause a lot of pain and misery if done incorrectly. From our experience, we have learned that outsourcing mainly hinders on good communication. It's very difficult to delegate work when it's being performed remotely, therefore it's important to put yourself in the shoes of the person who will be performing the work.
When outsourcing is done correctly, a solar installer will get all the benefits from maintaining their project schedules because the outsourced work will be performed with minimal issues or rework. Good communication comes down to giving the right information, context, and expectations that greatly increase the subcontractor's performance and decrease revisions.
GreenLancer has systematized many features that help you communicate key project information directly with the subcontractor on a web-based platform that also unifies communication over voice, email, and text so all your project information and communications are in one place.
If you are outsourcing work outside of Greenlancer, before you even get to negotiating on price or signing legal documents, it's important for both you and the subcontractor to work agree on a scope of work, review an example deliverable and project information, and set delivery expectations before you start the work. When communicating project information, it's important to avoid these common mistakes: